This report provides an overview of the key findings of a 2013 systems and scoping exercise conducted by Ilifa in the Ugu district of KwaZulu-Natal. On the basis of this exercise, Ilifa puts forward a set of recommendations which will lead to the improvement of centre and programme registration and funding processes.
Summary of Challenges/Key Findings:
- There is little evidence of population level planning for ECD services.
- Access to and use of information on services that do exist is poor.
- Each service provider is subject to multiple application processes.
- Processes are poorly aligned and require unnecessary duplication of effort, documents and expense.
- Inefficiencies in the ECD registration and funding processes place heavy administrative demands on
- social workers.
- The onerous claims and requisitions processes are not designed to be supportive or facilitatory of quality ECD
- service delivery.
- Basic infrastructure, telecommunications, and transport challenges impact service delivery and staff morale at
- DSD service points.
- Put in place a user friendly district information and work flow management system.
- Clarify and improve upon standard operating procedures for the identification and registration of all ECD services.
- Apply conditional registration provisions in order to facilitate the improvement of ECD access and quality.
- Simplify the processing of service level agreements and monthly claims and requisitions for funded ECD sites.
- Appoint specialist ECD teams at DSD service offices.
Read the full report HERE.