LessonFromtheField-May2014This report provides an overview of the key findings of a 2013 systems and scoping exercise conducted by Ilifa in the Ugu district of KwaZulu-Natal. On the basis of this exercise, Ilifa puts forward a set of recommendations which will lead to the improvement of centre and programme registration and funding processes.

Summary of Challenges/Key Findings:

  • There is little evidence of population level planning for ECD services.
  • Access to and use of information on services that do exist is poor.
  • Each service provider is subject to multiple application processes.
  • Processes are poorly aligned and require unnecessary duplication of effort, documents and expense.
  • Inefficiencies in the ECD registration and funding processes place heavy administrative demands on
  • social workers.
  • The onerous claims and requisitions processes are not designed to be supportive or facilitatory of quality ECD
  • service delivery.
  • Basic infrastructure, telecommunications, and transport challenges impact service delivery and staff morale at
  • DSD service points.

Key Recommendations:

  • Put in place a user friendly district information and work flow management system.
  • Clarify and improve upon standard operating procedures for the identification and registration of all ECD services.
  • Apply conditional registration provisions in order to facilitate the improvement of ECD access and quality.
  • Simplify the processing of service level agreements and monthly claims and requisitions for funded ECD sites.
  • Appoint specialist ECD teams at DSD service offices.

Read the full report HERE 

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